Shipping policy

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.

Once processed, your order will be handed to our logistics partners for shipping.

Shipping Options & Delivery Times

Hong Kong

Free shipping on orders HKD $300+

HKD $30 shipping fee for orders below HKD $300

Estimated delivery: 5–8 business days (delivery time might vary due to supplier)

Asia Region

Free shipping on orders HKD $300+

HKD $40 shipping fee for orders below HKD $300

Estimated delivery: 7–10 business days (delivery time might vary due to supplier)

International

Free shipping on orders HKD $300+

HKD $50 shipping fee for orders below HKD $300

Estimated delivery: 9–12 business days (delivery time might vary due to supplier)

Delivery Notes

Delivery times are estimates and may vary depending on destination and courier conditions

Delays may occur due to customs, holidays, or logistics issues beyond our control

Shipping Costs

Shipping fees are calculated based on your location and order value as shown above.
Any express shipping options (if available) will be displayed at checkout.

Order Tracking

Once your order ships, you will receive a tracking number via email

You can track your order through our tracking page or the courier’s website

Incorrect Address

Please ensure your shipping details are correct before placing your order.
We are not responsible for delays or losses due to incorrect addresses.

Need Help

If you experience unusual delays (e.g., over 20 business days), please contact us and we’ll assist you.